Local authority service managers and digital teams are invited to a free event on 22 February in London that will share the latest findings of a groundbreaking project that is developing standards to save councils money and improve services, starting with waste collection services.
The day-long ‘Beta Showcase and Workshop’ takes place at the office of the Department for Communities and Local Government (DCLG) in London and will provide a forum for attendees to have their say in the future development of common data standards in local government.
The event will see the DCLG Local Digital Programme’s Local Waste Service Standards project team present their research findings and the work completed so far, on the development of re-usable data and technical standards for councils.
Following several ‘discovery’ events with councils, the project team discovered that standards could bring improvements to:
- customer contact handling.
- setting up contracts.
- improving performance reporting.
During the event, the project team will demonstrate the standard Application Programming Interface (API – to help systems talk to each other) for waste services that is under co-development and could eventually be used by any council in the country.
Work has already been done to devise a taxonomy, or standard ways of describing all the common elements of waste collection: for example, bin colours for different kinds of waste underlying the API to allow information to flow smoothly between residents, council staff and waste suppliers.
The project team will also reveal the second phase of the business case research, based on an increased data sample of councils’ waste services (read the alpha business case) and the project’s implementation partners will present their own perspectives.
The project partners are: Adur & Worthing Councils, Brentwood Borough Council, Bristol City Council, Calderdale Council and Luton Borough Council. LocalGov Digital, the national network of local government digital practitioners, is also involved through their standards initiative Localo.
The event welcomes local government professionals working in waste services; customer services; digital and web teams; and business change teams, as well as providers of digital services to the public sector. Attendees will be asked for feedback on developments to date.
Event: Local Waste Service Standards Project Beta Showcase and Workshop.
Date: Monday, 22 February 2016.
Address: 2 Marsham Street, London SW1P 4DF.