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Customer Service Skills & Training Discovery Workshop

13 Apr 2015 @ 2:00 pm - 5:00 pm

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This is an opportunity for local authorities’ customer service managers to explore sharing skills and training with central government civil service training modules.

Objectives

  • Discover the potential for reusing central government’s professional customer service skills and online training materials with local government
    Explore opportunities for savings
    Develop an outline for a group of local authorities to pilot the use of these training modules in local government
Date: 13 Apr 2015
Time: 2:00 PM - 5:00 PM
Venue: Kensington Town Hall
Address: Hornton Street, London, W8 7NX
Organiser: Department for Communities and Local Government

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