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Service Design Discovery Day | Warwick

20 Nov 2014 @ 10:00 am - 5:00 pm

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  • Is your council trying to make its services more user-focused and efficient to deliver?
  • Do you or your colleagues need support in redesigning and delivering better services?

If so, come to our FREE local-central discovery day and learn about end-to-end public services design, hear from those doing it, and tell us what you need to do it better.

The event, run by the DCLG Local Digital Campaign in partnership with LocalGov Digital, aims to identify end-to-end service design and transformation support needs of local authorities. It will:

    1. present a view of the key skills and activities around end-to-end service design and delivery
    2. identify and cluster local authority support needs and blockers to delivering services as outlined in the morning session
    3. prioritise these needs/ blockers to address
    4. explore possible solutions to these needs

This event is designed for local authority service managers, customer service managers, business change managers, HR and OD teams, digital teams, CIOs, CDOs, CTOs and COOs.

PLEASE NOTE: this event is for public sector employees only. If you are not in this category, but would like to come, please get in touch.

Registration start: 10.00am

Event start: 10.30am

Date: 20 Nov 2014
Time: 10:00 AM - 5:00 PM
Venue: Northgate House Conference Centre
Address: Saltisford Road, Warwick, CV34 4JL
Organiser: DCLG Local Digital Campaign

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