Blockers, solutions, tips and advice | Really Useful Day | Durham | December 2014
At Really Useful Day Durham on 12 December 2014, council web, service and policy teams looked at what was stopping them improving user journeys (blockers) and how they could deal with these (solutions). From third party software to lack of resources – see what problems the groups identified, and their ideas for solutions.
We also had a group open discussion, where various topics were discussed. We've included some of the advice that participants gave in this document.
You can see Blockers and Solutions from other Really Useful Days by going to the Resources page and searching for 'blockers'.