Deferred Payment Agreement (DPA) Calculator – User testing plan and scenarios

31 May 2015

As part of the development of the Deferred Payment Agreement (DPA) Calculator, our local authority partners have carried out user testing to identify and potential problems or errors. Each authority followed the same user testing plan and presented the same scenarios to users.

Deferred Payment Agreement Calculator User Testing Plan
Format: PDF  Size: 99.10 Kb


DPA Calculator User Testing Scenarios
Format: PDF  Size: 63.61 Kb


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