Digital approaches to service design | Sarah Prag | September 2015
17 Sep 2015
Presentation on the digital approaches to service design covering:
- Taking ownership
- Starting with users
- Understanding needs, before delivering solutions
- Iterating, testing and ‘learning through doing’
Presented by Sarah Prag at Really Useful Day: Digital Service Design for Service Managers held in Folkestone on 17 September 2015.