Digital approaches to service design | Sarah Prag | September 2015

17 Sep 2015

Presentation on the digital approaches to service design covering:

  • Taking ownership
  • Starting with users
  • Understanding needs, before delivering solutions
  • Iterating, testing and ‘learning through doing’
  • Collaborating

Presented by Sarah Prag at Really Useful Day: Digital Service Design for Service Managers held in Folkestone on 17 September 2015.

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