Emergency flooding scenario | Birmingham Really Useful Day | February 2013 | Social Media
Ever wondered what actions you would take if your council was affected by emergency flooding? You might find inspiration from this document.
On 8 February 2013, 32 people from 19 local government web teams attended our "Really Useful Day: Social Media" in Birmingham. They worked on an emergency flooding scenario, and debated how they would respond to it using traditional and social media.
From Topsy to CoverItLive and from abusive tweets to absent managers, groups faced some difficult situations and came up with some innovative and creative ways of dealing with them. It makes interesting (and hopefully useful) reading.