Narrated presentation: Kent County Council – Ipad library home-lending service | Christel Pobgee | September 2014
Presentation by Christel Pobgee from Kent County Council on a pilot called 'Touch a New World' to help widen digital services in Kent. Presented at Really Useful Day Maidstone on 26 September 2014.
The aim of Touch a New World is to:
- help tackle isolation and loneliness – by increasing their ability to communicate with family and friends via use of email, social media and skype
- improve direct access to information and services - through internet searching and use of apps
- retain or increase independence – by using the web for shopping, banking, ordering and downloading library books
- to ultimately improve health and wellbeing
In addition to the benefits above, the pilot presents opportunities for families and carers, and the community as a whole as this group of customers can become more engaged and involved.