User needs – London Borough of Lambeth case study | Julian Ellerby | March 2014

28 Mar 2014

Presentation description:

Presentation by Julian Ellerby, Director of Campaigns and Communications at the London Borough of Lambeth, discussing improving the Lambeth website focusing on user needs, supported by user testing. Presented on 28 March 2014 at one of the Digital Hot Topic events on user needs as part of a series of events aimed at local authority decision-makers.