Video clip: A model for digital inclusion policy makers | William Barker | April 2014
Why bother with digital inclusion? The benefits, says Barker, run deep. Besides creating a fairer society by enabling all citizens to have equal access to online services, increased IT literacy means more economically and socially enabled communities and places that are more attractive to investment opportunities. And when it comes to creating channel shift to reduce cost and reposition resources in government organisations, digital inclusion is paramount.