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Search here to find presentations, toolkits, case studies and guidance from local authorities, GOV.UK and others.

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Digital Marketplace | Ivanka Majić | July 2014

28 Jul 2014
Presentation on how the Government Digital Service (GDS) is creating a more open and competitive market that gives access to quality suppliers through frameworks such as G-Cloud and Digital Services. Presented by Ivanka Maji? from…

DVLA data-sharing API presentation | July 2014

18 Jul 2014
Introduction to ‘Drive’ – a government digital service to allow access to DVLA driver & vehicle data to enable digital access and administration for all customer facing services where validation of…

Blue Badge Overview | Sheenagh Reynolds | July 2014

2 Jul 2014
Overview of the Blue Badge scheme, including the increasing numbers of badge holders, reforms and improvements of the scheme. Presented on behalf of DfT by Sheenagh Reynolds, Assistant Director of…

Tracking Goals | Ian Eccles-Smith | June 2014

27 Jun 2014
Handout on tracking goals and burndown relating to Agile. Created by Ian Eccles-Smith from the Government Digital Service and presented at at the Local Digital Academy Hot Topic event on Agile…

Agile for Manager | Amy Wagner | June 2014

27 Jun 2014
Presentation on Agile for managers by Amy Wagner, Agile Coach at the Government Digital Service. Presented at at the Local Digital Academy Hot Topic event on Agile Working on 27 June 2014…

How to capture a user journey

18 Jun 2014470.50 KbMS WordDownload
If you’re running your own Really Useful Day or workshop, you might need to create customer journeys for your participants to critique on the day. Here are the simple steps…

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Top resources and links

Toolkits: Run your own Really Useful Day


Presentation: Key activities and skills to deliver better local services | Sarah Prag


Personas for Digital Inclusion and Assisted Digital


DCLG social media guidelines


Twitter in 10 toolkit – the basics of using Twitter in 10 minutes


Broken links report by council for central to local links