July 2016 discovery findings on the benefits of transforming local authority concessionary travel services using GOV.UK Verify

12 Aug 2016

This document summarises the Government Digital Service's (GDS's) discovery findings from their July 2016 analysis of local authority concessionary travel services. It offers a narrative summary that explains how GDS calculated the benefits of transformation, what’s assumed, and what’s missing.

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View and download the report here.

This slide deck was published alongside an overview of how participating councils currently deliver their services, a summary of some of the benefits discussed at discovery events, and a visualisation of the common future service process agreed by the councils that participated in the July 2016 events.

Both documents are first iteration drafts and will be developed further should GDS choose this service to run a pilot project (see their blog outlining their early plans).

You can find all information relating to GOV.UK Verify for local government on the #VerifyLocal project page here.