GOV.UK Verify went live in May 2016, and is now beginning to investigate how GOV.UK Verify might usefully be extended to local authorities. Over the summer the new ‘local authority reuse’ team at Government Digital Service (GDS) sent out a call for proposed uses of GOV.UK Verify from local authorities through the Local Digital Coalition and ran 2 service-specific discovery events with DVLA in mid-July.
In October GDS and participating local authorities kicked off two collaborative pilot projects for:
GDS will publish all news, resources and events relating to this work here, so register for our newsletter in the footer below to stay up to date!
Residential Parking Permits
Concessionary Travel
By Sanjay Poyzer and Lizzie Bruce The Verify team has been supporting local councils with end-to-end transformation of a service. It’s the first time GDS has had the opportunity to co-design with local government. We…
Read moreBy Kara Kane and Martin Jordan from the Government Digital Service The London Gov Design meetup brings together designers working in, for or with government to exchange knowledge, share experiences…
Read moreBy Joanne Southern from Northumberland County Council I’m Joanne Southern, I work for Northumberland County Council as a Digital Team Leader. My role is to redesign and transform services within…
Read moreView all updates about this project
This document is the first iteration of the case for local authorities to transform their digital services through the use of GOV.UK Verify and other common components. It is based on our #VerifyLocal…
Read moreAs part of the#VerifyLocal pilots, between 7 and 14 councils have co-designed service patterns for two services: older people’s concessionary travel and residential parking permits. The patterns are based on user research done in…
Read moreThis diagram was designed as part of the discovery phase in order to provide an overview of the technical components that will be required for the parking permits service. It…
Read moreThis diagram was designed as part of the discovery phase in order to provide an overview of the technical components that will be required for the concessionary travel service. It shows…
Read moreAbout this resource This toolkit was developed to support the councils taking part in the Government Digital Service’s #VerifyLocal pilots and is being published here to support those councils and…
Read moreThese templates were developed for the Verify pilots discovery workshop for user research, the aim of which was to provide local authorities with practical methods and tools to conduct user…
Read moreThese templates were developed for the Verify Local pilot kick-off events, to understand the existing service and plan discovery phase activities. User journey map (PDF) – we used this to…
Read moreThis document summarises all the skills and resources that councils need to be able to participate in our first pilot projects to test GOV.UK Verify in local government. If you…
Read moreThis roadmap outlines the starter timelines and activities that GDS will run to pilot GOV.UK Verify in local services. You can read the full project agreement and express your interest…
Read moreThis document summarises the Government Digital Service’s (GDS’s) discovery findings from their July 2016 analysis of local authority concessionary travel services. It offers a narrative summary that explains how GDS…
Read moreThis document summarises the Government Digital Service’s (GDS’s) discovery findings from their July 2016 analysis of local authority parking permits services. It offers a narrative summary that explains how GDS…
Read moreThis document summarises the Government Digital Service’s (GDS’s) discovery findings from their July 2016 analysis of local authority concessionary travel services. It includes an overview of how participating councils currently…
Read moreThis document summarises the Government Digital Service’s (GDS’s) discovery findings from their July 2016 analysis of local authority taxi licensing services. It offers a narrative summary that explains how GDS…
Read moreThis document summarises the Government Digital Service’s (GDS’s) discovery findings from their July 2016 analysis of local authority parking permits services. It includes an overview of how participating councils currently deliver…
Read moreThis document summarises the Government Digital Service’s (GDS’s) discovery findings from their July 2016 analysis of local authority taxi licensing services. It includes an overview of how participating councils currently…
Read moreOverview In these financially constrained times ensuring that eligibility for scarce public resources is assured has never been more important. However, local authorities currently spend millions of pounds and significant…
Read moreThis report provides an overview of the ways in which councils currently address online citizen identity assurance (IdA) and offers an insight into the challenges and barriers councils face in…
Read more