July 2016 discovery findings for transforming local authority concessionary travel services using GOV.UK Verify

12 Aug 2016

This document summarises the Government Digital Service's (GDS's) discovery findings from their July 2016 analysis of local authority concessionary travel services. It includes an overview of how participating councils currently deliver their services, a summary of some of the benefits discussed at discovery events, and a visualisation of the common future service process agreed by the councils that participated in the July 2016 events.

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View and download the slide deck here.

This slide deck was published alongside a narrative summary of the discovery findings, which explains how the benefits of service transformation are calculated, what’s assumed, and what’s yet to be uncovered.

Both documents are first iteration drafts and will be developed further should GDS choose this service to run a pilot project (see their blog outlining their early plans).

You can find all information relating to GOV.UK Verify for local government on the #VerifyLocal project page here.