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#VerifyLocal service patterns and prototypes

3 Jul 2017
As part of the#VerifyLocal pilots, between 7 and 14 councils have co-designed service patterns for two services: older people’s concessionary travel and residential parking permits. The patterns are based on user research done in…

Local Digital Coalition Action Plan | March 2016

31 Mar 2016125.40 KbPDFDownload
1. Introduction This document outlines the collaborative digital transformation priorities of the English local public sector. It presents a unanimously agreed, first steps road map to deliver the local public…

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Top resources and links

Toolkits: Run your own Really Useful Day

Presentation: Key activities and skills to deliver better local services | Sarah Prag

Personas for Digital Inclusion and Assisted Digital

DCLG social media guidelines

Twitter in 10 toolkit – the basics of using Twitter in 10 minutes

Broken links report by council for central to local links