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Search here to find presentations, toolkits, case studies and guidance from local authorities, GOV.UK and others.

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Behaviour Change | Andrew Stevens | September 2015

17 Sep 2015
Presentation on behaviour change MINDSPACE techniques and overview of a pilot to rewrite council tax correspondence. Presented by Andrew Stevens, Assistant Director of Customer Delivery at EK Services, at Really Useful…

IoT innovation at scale | Jonny Voon | June 2015

8 Jun 2015
Presentation on IoT innovation at scale, based on the actions to: grow, encourage, improve, embed and scale. Presented by Jonny Voon, Lead Technologist at Innovate UK, at Local Digital Futures: The Internet…

A Resilient Future | William Barker | June 2015

8 Jun 2015
A briefing on digital and cyber resilience, focusing on key themes, threats and vulnerabilities, and the National Cyber Security Programme. Presented by William Barker, Head of Digital & Cyber Resilience at…

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Top resources and links

Toolkits: Run your own Really Useful Day


Presentation: Key activities and skills to deliver better local services | Sarah Prag


Personas for Digital Inclusion and Assisted Digital


DCLG social media guidelines


Twitter in 10 toolkit – the basics of using Twitter in 10 minutes


Broken links report by council for central to local links